How Do I Know the Factory Is Making My Approved Design?
Direct answer
Because the model you approved is the only thing downstream is built from. Your confirmation releases the CAD into the pipeline, the wax is printed straight from that approved file, and the cast piece matches the geometry you signed off on — production works from your approval, not a re-interpretation of it. You can also follow the stages on a private link, so the question at delivery is not 'did they make something nice' but 'did they make what I approved,' with a record to check it against.
The chain that ties production to your approval
The safeguard is that there is one authoritative object — the CAD you approved — and every later step consumes it rather than a description of it. Lost-wax casting begins by printing a wax model directly from the approved geometry, and the metal takes exactly the shape that wax held. So a deviation is not something that creeps in at the bench; for the cast form to differ, the approved file itself would have to change, which is why your yes is captured before that file is released to production at all.
Details that the single CAD does not fully lock — the exact stone shades, the finish grade — are confirmed the same way, at approval and again at the finished stage, rather than quietly decided later. The approval gate deliberately places a human 'yes' right before the expensive, irreversible step (the pour), because everything after casting is costly to change.
And you are not left taking it on faith after approval. The private project link traces your order across the actual stages, so progress is visible instead of asserted, and the approved model stays the reference the whole project is measured against. If a finished piece ever comes back deviating from what you approved, that approved design is exactly the yardstick the fix is judged by.
This is part of our guide on How We Serve.
Related questions
More questions on this
Can the factory change the design after I approve it?+
A change after approval is re-work — a new CAD and a new casting, not a silent edit. Production runs from the model you approved.
How is the cast piece tied to my CAD?+
The wax is printed directly from the approved geometry and metal takes that exact shape, so the casting matches the file you signed off on.
What if the finished piece doesn't match my approval?+
The approved model is the yardstick your piece is checked against, and it is the reference used to resolve any deviation.
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